Car Trouble.
Well, I finally pulled the trigger, and bought a new vehicle. A 2007 Ford Escape. I went with the SUV this time, because in the 5 years I had the F-150, I used it as a truck maybe 10 times. Twice a year is not enough to warranty owning a pickup.
I am buying this time instead of leasing. I am just tired of worrying about miles, (I'll get to that in a minute) and never paying the thing off.
I leased my last truck from what was supposed to be a reputable dealer in town. BH and I wanted to to keep it 5 years then decide weather or not to buy it. We wanted to be able to drive 15k miles a year with no penalties, and even bought an extended warranty to 75k.
I picked up the new vehicle Monday, and had the dealership clean up the truck for the turn in inspection. Since the lease was through a bank, a third party company was handling the inspection, and had been calling us 2-3 times a week for 2 months to schedule an appointment. We kept pushing it back because we didn't understand why they would want to inspect it months before it was due to be turned in. We found out why.
The night after we brought the new one home, this company calls us again to set an appointment. BH talked to them, and let them know what was going on. They asked a question about the miles and BH told them it was at 79k. They then informed us that that would cost us $3000 to turn it in. That's right folks, $3000.
I almost lost it. BH informed them that we had 75K miles to use and that for 4000 miles, it should have been $600 for the extra miles. They, once again politely, informed BH that we only had 60K miles at our disposal. BH told them we would get back to them.
After tearing through the files, I found the paperwork. It seems that some things didn't quite line up. On the line where the amount of miles was stated, the typing was off center by about 1 1/2 inches. This caused the written portion of the miles to be typed over a line of text making it almost eligible. The xx's that were supposed to be in either a 15k box or a 12k box were also moved over.
BH and I then remember when we signed the paper work that they showed us that the xx's would line up with the 15k box if the typing was lined up correctly. However, if you squinted, you could see they typed in 12k in the text area.
BH and I both remember clearly stating that we wanted 15k a year, and remember them telling us we had 15k a year. This was the whole point of taking out an extended warranty.
We think we got hoodwinked. I called the next day and canceled buying the vehicle, told the salesman why, and promptly went to another lot where they just bought the lease from us, and rolled the difference into the total. They worked very hard to get me a good deal, and have earned repeat business from us.
The other dealership, however, has lost a customer for life.
Anyway, I now have a new vehicle, don't have to worry about a turn in inspection, and got it for the price I wanted.
And it is fun to drive.
Later,
Deej
I am buying this time instead of leasing. I am just tired of worrying about miles, (I'll get to that in a minute) and never paying the thing off.
I leased my last truck from what was supposed to be a reputable dealer in town. BH and I wanted to to keep it 5 years then decide weather or not to buy it. We wanted to be able to drive 15k miles a year with no penalties, and even bought an extended warranty to 75k.
I picked up the new vehicle Monday, and had the dealership clean up the truck for the turn in inspection. Since the lease was through a bank, a third party company was handling the inspection, and had been calling us 2-3 times a week for 2 months to schedule an appointment. We kept pushing it back because we didn't understand why they would want to inspect it months before it was due to be turned in. We found out why.
The night after we brought the new one home, this company calls us again to set an appointment. BH talked to them, and let them know what was going on. They asked a question about the miles and BH told them it was at 79k. They then informed us that that would cost us $3000 to turn it in. That's right folks, $3000.
I almost lost it. BH informed them that we had 75K miles to use and that for 4000 miles, it should have been $600 for the extra miles. They, once again politely, informed BH that we only had 60K miles at our disposal. BH told them we would get back to them.
After tearing through the files, I found the paperwork. It seems that some things didn't quite line up. On the line where the amount of miles was stated, the typing was off center by about 1 1/2 inches. This caused the written portion of the miles to be typed over a line of text making it almost eligible. The xx's that were supposed to be in either a 15k box or a 12k box were also moved over.
BH and I then remember when we signed the paper work that they showed us that the xx's would line up with the 15k box if the typing was lined up correctly. However, if you squinted, you could see they typed in 12k in the text area.
BH and I both remember clearly stating that we wanted 15k a year, and remember them telling us we had 15k a year. This was the whole point of taking out an extended warranty.
We think we got hoodwinked. I called the next day and canceled buying the vehicle, told the salesman why, and promptly went to another lot where they just bought the lease from us, and rolled the difference into the total. They worked very hard to get me a good deal, and have earned repeat business from us.
The other dealership, however, has lost a customer for life.
Anyway, I now have a new vehicle, don't have to worry about a turn in inspection, and got it for the price I wanted.
And it is fun to drive.
Later,
Deej
posted by deejinator at 3:47 PM
1 Comments:
Hi there Deej!
Its me, C. I was just checkin' in on you- sounds like you've had lots of changes going on recently. Me too. I've missed you. Do you still not have access to LJ?
Keep me posted. . .
xo,
C.
Post a Comment
<< Home